FONDNESS offers worldwide shipping. We are proud to provide free shipping on all orders, regardless of destination. Our goal is to make premium baby products accessible to families around the world.

All orders placed on the FONDNESS official website enjoy free worldwide shipping.
There are no additional shipping or handling fees charged at checkout unless otherwise stated for special promotions or bulk/custom orders.

Orders are typically processed within 2-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation email with tracking information (if available).

Delivery times may vary depending on the destination country, customs clearance, and local logistics conditions.
Estimated delivery time: 7–20 business days
Remote areas or regions with strict customs procedures may require additional time.
Please note that delivery times are estimates and not guaranteed.

International shipments may be subject to customs inspections, duties, or taxes imposed by the destination country.
Customs duties and import taxes, if applicable, are the responsibility of the customer.
FONDNESS is not responsible for delays caused by customs clearance procedures.

We work with reliable international and local logistics partners to ensure safe and timely delivery. The carrier used may vary depending on your location and order size.

Please ensure that your shipping address is complete and accurate when placing an order.
FONDNESS is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

If your order arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of receiving (or expected delivery date) so we can assist you promptly.

If you have any questions regarding shipping or delivery, please contact us.